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Businiess name:
Giuffre Hyundai Limited
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Review by:
citysearch c.
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Review content:
I'd researched the Santa Fe & gone to another dealership out of town to take a look. I had to wait until I closed on my house to actually do the deal, though. The day after I closed my old car died and I NEEDED a new one. I went to Giuffre in order to test drive the car and had every intention of leasing it immediately. The salesman didn't know about any of the packages available on the Santa Fe or its optional 3rd row seat. He kept trying to get me to say I would ""do a deal today."" I said yes, we'll do a deal today as long as I get a test drive first. Meanwhile, two desks away, a gentleman was talking with another salesman who was being very argumentative and downright rude and told the guy he wasn't arguing. I let them check my credit, showed them my debit/credit card to prove I was serious about getting a car that day. He started talking numbers. I wanted to lease for personal business reasons, but he was trying to steer me into buying. He talked to me about numbers for all of 5 minutes before another guy , Vinny, came over acting like this guy wasn't doing it right or something, sat down and talked at me for a few minutes. He made me start to question why I was leasing and not buying. But I knew how much I could get the car for at the other dealer and I knew how much I could get it for by going through CarsDirect, and Vinny kept telling me that the sticker price was the price of the car. I finally said ""Before we talk any more numbers, I want to drive the car."" A few more minutes of pointless bickering and pressuring where Vinny told me he deals with ""people like me every day"" and I got my license and credit card back and walked out.
Pros: It was close to the subway
Cons: Rude staff, High pressure tactics, not knowledgeable about their product
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