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Businiess name:
Car Splash & Lube
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Review by:
citysearch c.
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Review content:
I had the worst experience here at the Pembroke Pines Branch. These guys had sens me a coupon for an oil change. The original price was supposed to be $29, but with the coupon it was supposed to have been $ 24.00. After I went to pick up my car, I showed them my coupon, The Asian looking lady(who was very very rude) at the counter looked at the coupon and changed the price that she had there. When I saw the invoice Iwas shocked to see she charged me $37.00 after 3 dollar discount. When i asked her about it, she said that I drive a Honda and that Honda's use expensive oil...Yeah Right... When I asked to talk to a manager he came rushing in with a big attitude and started yelling at me saying that he will change the oil to a regular and that i have to be responsible for the damages that incur. I didn't have a choice because these guys can take it back and do something to the car and make it look like it happened because of the oil. So I decided to let it go... But I'm never ever going to go back to that horrible place again.
Pros: The car wash section is OK
Cons: The oil change lube section is terrible. Very rude customer service by the manager and also the front desk Asian lady
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