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Businiess name:
Window Concepts of Minnesota
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Review by:
citysearch c.
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Review content:
I have had nothing but trouble and terrible customer service from this company! My wife and I made the mistake of ordering a bath tub from them. We ordered the tub in April. The salesmen said it would be about 8 weeks before the tub was made and ready to install. We waited 12 weeks with no phone call. I called them asking when it was supposed to be in, the sales person said they were having problems with the place that makes it and it would be 2 more weeks. Well 2 weeks went by and no phone call so I called again and it was finally in and set up the install. It was supposed to be a 2 day install. I took off work and the contractor came out on a fri and worked for 4 hrs. He installed the tub leaving everything else not done. Said he would be back the next day to finish at 8 am. 930am came around and he finally showed up only to tell me he wasnt going to finish the job due to the company not reimbursing him for supplies he needed. I called the owner Greg and he let me know he fired the contractor and would have someone out the following day. The next day another contractor came out and finished the project. It's not worth the money spent! On top of that the Greg gave me a slap in the face with a measly discount for the troubles of ruining my weekend and having a contractor quit half way through the build. Very unproffesional and terrible customer service! Find somewhere else to go!
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