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Businiess name:
5 Minute Rock Chip Express
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Review by:
citysearch c.
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Review content:
This place is horrible. Went in for a simple rock chip repair and they cracked the entire windshield and wouldn't give my car back for two hours and they tried to get the crack stopped. I spoke with their claims department and they had me go back to speak with the manager and trainer who was onsite at the Everett Mall location. The manager admitted that the crack resulted from employee neglagence. I later found out the empoyee was actually fired. Did that matter to this place; of course not. They refused to pay for the replacement of the windshiled that they admitted they cracked and I wasted 4 hours of my life. Go somewhere that can actually afford a building; avoid 5 minute rock chip express at all costs!
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