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Businiess name:
First Place Management Inc
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Review by:
citysearch c.
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Review content:
I can't believe how disgustingly unprofessional this organization is. My husband was being transferred from NH to FL, so this was not an easy move. He was living at an extended stay while we found a home, and I came down for a few days *thinking* all of our appointments were set up. I had been e-mailing and speaking to a girl named Kalen, 28 e-mails were exchanged. During that time, another person started talking to me and confusing things through the e-mails. Kalen blamed it in the ""new girl"". Well, that was fine and I moved on. We were set to view 7 properties. I figured out of that many there must be something. We had days set up (Monday and Tuesday) of that week. I was only down for a short amount of time, so each day was precious. Everything was confirmed. They even gave us the lockbox code to view a house on our own. Well, after a nice 20 hour drive to FL, SHE DIDN'T EVEN RETURN MY CALLS OR E-MAILS. I CALLED FOR 2 STRAIGHT DAYS AND NOTHING. The house we had the code for was a DUMP. Leaking cielings, collapsing porch, unidentifiable smells, cracks in the wall... it was an absolute horror. Turns out, they manage another house we looked at. It was a decent place. The rent was higher than most website suggested. Then we found out about the fees... ALL OF THE FEES. Let me start with the pet deposit. We have a dog and 2 cats. All have shining reviews from past landlords. I completely understand pet deposits. Pets make messes... but, they wanted a $95 PER PET background check. Does a cat honestly need a background check? Did he rob a bank? The application fee was outrageous. I honestly can't rememeber all of them, but there were plenty here and there. It was almost equal to first months rent!! Don't even bother. They are unprofessional and obviously have completely braindead idiots working for them. I only give them one star because the site does not allow 0.
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