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Businiess name:
Aesthetica Plastic & Laser
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Review by:
citysearch c.
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Review content:
I was completely dissatisfied and disgruntled with their services. I bought a groupon for laser hair removal, and went in for my first treatment- which was satisfactory. However, when I came in for my second treatment I was in extreme pain, I complained to the nurse 4-5 times of the pain, and she had to stop three times due to my discomfort. I told her this was not normal, as I've had 4 laser hair treatments in the past. She suggested that the level be turned down on the second underarm- which went along with little to no discomfort. However the underarm she had already done immediately blistered and I suffered immense pain for 3-4 hours. I work with Doctors who saw the dark brown burns, as they covered my entire underarm. They informed me these were 3rd degree burns- no wonder I was in so much pain. When I went back to Dr. Gregory Caputy, I told him how upset I was with his nurse that she did not turn down the settings the first time i told her I was in pain, instead she burned my entire underarm before figuring it out- how was I to know, I am not the trained expert! I told him a Doctor had told me I'd suffered 3rd degree burns, and quickly became insolent- quipping back "" well, why don't you just go see that doctor to finish up your treatments instead of coming back here!"". I was in such shock at his hostility and unprofessionalism. He quickly back peddled when his nurse left the room, and said that I wouldn't be scarred, I'd just have permanent pigment discoloration- which is to me, an altered, worse state than what I started with.
The first nurse that did my treatments was wonderful, however- please stay away from the Blonde girl who speaks with an accent. Many of my friends also bought this groupon and suffered the same burns that I did from this woman.
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