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Businiess name:
StoneBrook Design Build
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Review by:
citysearch c.
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Review content:
We hired this contractor to do landscaping in the back yard, and the job came out very nice with the exception of a few items. (Later on we had several sprinkler related issues, including a blown line that flooded part of the yard). We again contracted to have them do the front yard, and it was like a different company showed up (Kevin is the owner, and he had three workers on our job with him as the supervisor). Delays, excuses, substandard work, dead grass, poorly engineered sprinklers, two re-dos on the walkway due to employee errors, and multiple other problems turned our job into a huge headache. Now that he has been paid for the entire job, Kevin refuses to come back. We have filed a complaint with the State license board and will go to arbitration or small claims to recover the money it will take us to properly finish the job. We initially picked Kevin because he was knowledgeable and likeable, but now we understand why he complained about prior clients during our job. We must now be getting complained about, but all we wanted was the job done the way it was promised. We paid well over $20,000 and this wasn't at all the way it should have gone. His employee's mistakes, lack of proper engineering and installation should not be our burden to carry, but he seems to feel that way.
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