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Businiess name:
Eva's Play Pups
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Review by:
citysearch c.
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Review content:
I took my dog there bc I read all those great reviews. I was sure everything would go well, but it turned out to be the let down of the year. First of all, the client orientation is horrible: I emailed them - no response, I called them and left a couple of messages - no response. I finally got to talk to somebody and we made an appointment to screen the dog. The guy who screened my dog was very nice and friendly and he seemed to enjoy what he was doing. We decided to board my dog for three days. When I picked him up, he had a pretty big open wound in his nose. I asked the guy there what happened and he told he ""I dont know"" in a kind of do-not-bother-me tone. Then somebody came and gave me an explanation and put some ointment on my dogs nose. I understand that things happen, especially when it comes to dogs: they play, they roll over, etc. What I do not understand is that nobody told me anything about my dog getting hurt: no explanation, not even ""we are sorry we will try to avoid this in the future"". The fact that they did not say anything to me not only bothered me but also made them appear like they were trying to hide it from me. After these 3 days there, my dog had stomach problems for more than 24 hours...I will not take my dog there again :-((((
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