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Businiess name:
Morris's Shadow Mountain
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Review by:
citysearch c.
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Review content:
I have a daughter who, when we started with Bonnie, was a beginning rider. When you first pull up to Morris Shadow Mountain, you arrive at Bonnies House. We arrived to a home and yard never maintained. We decided to not judge a book by its cover and proceeded to the back of the house where lessons are taught. Bonnie, even after two conversations had forgotten we had a lesson. I had even called and confirmed the day prior, But after she finished the one lesson she was on, made an effort and apologized for her confusion. We just started 20 mins late. We then paid cash for the six lesson deal in advance. On the following Saturday lesson, Bonnie was no where to be found. We waited again for the lesson which was over 20 mins late and then she didnt even give us the alotted time for the lesson we paid for since she had another after us. So at this point we were frustrated, but hoping things would get better. On the third lesson, we arrived and NO BONNIE. A neighbor little girl was there working and helping out and had no idea where Bonnie was. We waited an hour, tried knocking on the doors, calling, ect. Bonnie had forgotten to call us an cancle since her other lessons did, she was out running errands. We told her about our frustration and told her we wanted our remaining lessons and over $150 credit refunded. She agreed and apologized, but never refunded us.
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