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Businiess name:
K & I Tires
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Review by:
citysearch c.
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Review content:
I will not be going back to K and I tire. My husband was returning from a deployment, and I needed a little bit of work done on his car. I asked the front desk if it would be okay for his car to be parked there for a week or so until he got back. The lady assured me that it was fine. After the service was done on my husbands truck I promptly went in there and paid for it, and made sure again that it would be fine. I made sure that they had my cell, my home, and my work number. When my husband and I went in there to pick it up, the owner was incredibly rude to us, and told us that we are lucky that he did not tow it. I explained to him that the front desk lady had said that it was fine, and I even gave her my numbers so they could call if there was a problem. He just scoffed at me, and continued to be rude, saying that he needed those parking spaces. K and I use to be a very friendly place, and we have taken all of our cars there for 4.5 years, but not anymore. After we picked up the car at K and I we went to another place in Leesville to get it safety inspected (we were not going to give anymore money to K and I) and the people at that establishment were so much nicer, and actually seemed thankful for our business. I am glad that K and I was so rude, and treated us so poorly, or I would have never found this new place.
Pros: quick turn around
Cons: did not do what was asked, low customer service. different staff members telling us different things.
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