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Businiess name:
Levende East
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Review by:
citysearch c.
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Review content:
On this particular night two friends and I went to the bar and my friend bought the first round on her credit card. The bartender filled half the glass and walked away. When she returned she gave us the total and I politely asked if she didn?t mind filling my glass. She then stated that 3 inches from the top of the glass is their standard pour. I told her that I ordered the same drink from this restaurant for the last several weeks in a row and never have I received a half full glass. Her response in a very condescending tone was that she has been with the restaurant since the beginning and that?s how they are always served and that if I wanted she could take the drink. She proceeded to help other customers and 5 minutes later I had to flag her down for the refund which she said that she had already done, so I asked for the receipt. She began to fast talk me and say that they can only reverse the card at the end of the night as a cash out transaction (contradiction to the previous story). I then told her she can either void the transaction or give my friend the cash. The bartender went to the cash register pressed a coupe buttons and walked over with a paper that she presented as the void receipt. I glanced at the receipt and it was clearly a duplicate receipt of the initial transaction. My friend saw the owner near the bar with a beer and pointed him out to me. I walked over and explained the situation, he was visibly incoherent, but I told him that it is definitely not about the money, yet how much I frequented his restaurant and that this was the first issue I had ever had. He reached in his pocket and handed me a $10 bill which I handed over to my girlfriend who had paid for the drinks. I thanked him and proceeded to walk away and the OWNER said ?AND DON?T COME BACK?. I told him that he did not have to worry about getting my money, business, or recommendation EVER again!
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