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Businiess name:
Autobella
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Review by:
citysearch c.
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Review content:
Are you kidding? How is Autobella getting these good reviews? I purchased two Groupons for an exterior detail service. I purchase one for our Tahoe and the other for my 135i. After I saw the work they did on the Tahoe, I cancelled the appointment for my 135i took the Tahoe to Jon at Uptown Detail to fix all the issues. It was a mess! Here is the refund request i sent to Groupon detailing the issues with the detail:
""I purchased two of these Groupons for Autobella. One was for our SUV and the other for our car. I took the SUV to them for the first of the two details and was scheduled to bring the car to them the next day. After i picked up the SUV, I was appalled at the work that was done. I immediately cancelled the appointment for the detail on my car the next day and took the SUV to the detail shop i normally use and had a full detail re-done to fix the issues that Autobella caused on the SUV. Most notable was where the polisher's pad ""backing"" burned through the clear coat on the rear bumper. Other than that, there were many missed spots in areas such as door jams, trim pieces, etc. There was also over spray from some sort of spray-shine substance all over the car and windows. I also paid separately for an interior detail and it didn't look like they did anything except for spray an Armorall-like substance all over the interior. They didn't bother to wipe it down afterwards in many of the areas. There were pools of it in the center console and some of the seats still had a thick film of it on them. I am requesting a refund for both details services purchased from Autobella through Groupon.""
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