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Businiess name:
Forest Flooring
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Review by:
citysearch c.
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Review content:
The company gave me a quote without taking a look of my house and asked me to pay 15% deposit to hold the hardwood materials. When they came to measure my house, the cost of labor for the job is higher than the original quote and they inflated the square footage of the house by 8% claiming it was for material loss (however, the 8% overhead is charged for both materials and labor). After I cancelled the job, the company refused to refund my deposit and said the 15% is for the restocking fee. However, the materials were in-stock items, they had not shipped me anything, and they did not even need to re-stock the materials. I am disputing the charge with my credit card. Stay away from this company. Not a honest business!
Cons: Dishonest, Failure to refund, Increase price after initial quote
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