Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Custom Air Systems
|
|
Review by:
citysearch c.
|
|
Review content:
We have over 27 years in the business with thousands of customers, and an accredited A+ rating with the BBB, not sure how much more reputable you can find. However there's always someone not happy. On 8/29/11, Mr Marks arrived at customer's house and was told that the customer had someone out previously and knew he had a leak in his coil and wanted some refrigerant and a replacement price on an upgraded coil different from the one he had and that the other company had not gotten back with him. Mr Mark's offered to perform a leak test to verify leaking coil but customer refused and just demanded he add the refrigerant. Mr Marks measured 24.7 pounds of refrigerant in his bottle before pumping in any into customers system, then measured 20.9 pounds when it was full. He then proceeded to explain to customer that there was no guarantee on how long it would last in his system due to the leak and customer acknowledged. Then on 9/27/11, he called again with the same problem and wanted a technician out. Again Mr Marks found same problem and gave him a price for the upgraded coil he wanted installed which was $1500. The price for the warranty replacement of the same one he had was $875. The customer acknowledged and again demanded that Mr Marks add the refrigerant. He measured 17.4 pounds in his bottle before pumping any into his system then 12.9 when he was complete. We charged industry standard for service call and refrigerant. The customer may have misunderstood the price quotes, but Mr Marks gave him exactly what he was asking for and an alternative solution.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|