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Businiess name:
Beyond Beaute' Day Spa
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Review by:
citysearch c.
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Review content:
My husband bought me a gift card so I looked up their website. I was very impressed and excited about going, I decided to go to the Deer Park Spa because of how beautiful the house looked! I got there and was greeted and sat down in an area called ""the relaxtion room"". Not relaxing when other people coming through there to use the bathrooms. The house had a strange smell to it, I mentioned that to my pedicurist and she informed me that they have problems with cats and other animals that live in the attic! GROSS.... I finished my service and didn't go back! I wanted to use the rest of my giftcard so I called the other spa in Clear Lake area. I made my appointment and arrived 15 minutes early as instructed. I was greeted by a very unhappy person at the front. No smile, nothing, I felt as though I was a bother to her. I sat down and waited for my massage person. As I sat there and waited I was continueously asked to browse the retail area by a woman that I found out was the person that purchases all of those items. She wouldn't leave me alone. I went in for a massage not to buy a purse!!! Is this Target or a Spa??? They made me feel like they where more concerned about me buying the stuff on the shelf then to service me as a spa. My massage therapist was 10 minutes late, then rushed me through the appointment with only talking about herself thoughout the whole massage. So much for a relaxing day!! There was no atmosphere worth listening to the girls at the front talk about how miserable there boss is to them. It is obvious how unhappy they all are because they were laughing about drinking mimosa's at 10:00 am!! Funny they made sure they got their drink but didn't even offer customers a drink. I still have more then $200.00 left on my giftcard and I just threw it away! I was treated rudely and apparently this is how this place is run. I wish I would of asked my friends before I went, I would of told my husband to get his money back! Dont waste your time or money here. I am looking for someplace new where my money and I am respected! How is this place still in business if this is how they treat their new customers????
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