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Businiess name:
Island Cafe
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Review by:
citysearch c.
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Review content:
Where to start, I was at Island for my 29th birthday this past Saturday night. I had dinner plans for 7 people with 5 freinds meeting us at 12 for bottle service. The dinner was definitly one of the worst I have ever had. To start the waiter never took our drink orders, he forgot to even ask me what I wanted to eat, but those were small problems as two of my guest never received their appetizers and when the main courses came out well the three people who ordered steaks were given them first two other people weren't given their meals for fifteen minutes later and two others waited an additional fifteen. One persons steak was not cooked anywhere near enough as it was completely red as she ordered medium. Another persons Lamb was completely raw. I approached the manager who seemed really apologetic and agreed to comp our whole meal. After dinner when the check came the waiter informed us that they had taken forty percent off I informed him that the manager who by now was nowhere to be seen had told me the whole meal was taken care of he informed that no she only said forty percent. To avoid further problems since wewere going to stay for the rest of the night we preceded to pay the bill when we noticed yes they had taken forty percent off only to charge us twenty percent gratuity. Im sorry I am usually not cheap at all with a tip but twenty percent for a complete waste of a b-day dinner im sorry. The night club part of the evening was fine but to be honest most were so turned off by the dinner portion i doubt every one had as good a time as they would have had anywhere else.
Pros: beautiful place
Cons: Service, managers, food
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