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Businiess name:  Russell Road Animal Clinic
Review by:  citysearch c.
Review content: 
A few years back I took in a schnauzer puppy to get his ears cropped. Initially, I had the pre-op consultation where she (the vet) made me feel very secure with making my decision to choose this facility. When I went to pick up my puppy after the surgery they placed him in my hands, and he already had busted stitches...he shook his head and bloode splattered all over my shirt and face. This was my first crop, and they assured me it was normal. After a day of resting for my puppy I looked at his ears, they were uneven both in length and she left more bell on one side than the other. I took him back in 4 days after the crop to show the vet, and she refused to see me. The vet tech looked over the puppy and told me that he had an infection after I had been faithfully giving the puppy his antibiotics, and he was wearing his E-Collar the entire time! I went ahead and told the vet tech that the ears were uneven and she said to give it 2 more weeks because they were swollen. I walked to the check out counter, bummed because i didn't get to see the vet, and was told that i had to pay for MORE antibiotics which i was unprepared for. They sent me on my way with a dog who had an infection from the surgery. I called the next day to speak with the vet...she finally got on the phone with me. Told me that she didn't want me back in her office because i didn't pay for the antibiotics, she would no longer see my pet.... two years after the surgery the schnauzer still looks like he has a uneven fighting APBT crop. Cons: everything

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