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Businiess name:
The Koka Booth Amphitheatre at Regency Park
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Review by:
citysearch c.
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Review content:
We enjoyed the rock and roll hall of fame concert on Saturday, September 21. The view from the top deck was great after they took down the tent covering the sound equipment for half the day. It was blocking the stage. I was irritated that we spent extra money for VIP tickets and could not see the show. They did take the tent down right before the well-know acts performed in the evening. The staff was very friendly. However we order some sandwiches and were informed that they were out temporarily. We decided to wait. About half an hour later we were told that there was a mistake and they were out for good. They were running out of food and the show still had several hours to go. We ordered of bottle of wine with two glasses and only received one. I walked up to the concession window and informed my waitress that we needed the other glass. She tried to get it from the bartenders and they would not give it to her. So she called over a manager to help. The manger insisted that she card me a second time. At 46 years old, I am flattered at my age to be carded at all. But this was ridiculous. The back staff needs to get their act together. Very poor management. Next time we will definitely get lawn seats and get our food and drinks ourselves. By the way, after we were told that they were out of sandwiches, we were at one of the top concession stands buying candy and found that they had sandwiches there. So much for VIP service.
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