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Businiess name:
All My Sons Moving & Storage
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Review by:
citysearch c.
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Review content:
I chose this company because of all of the great reviews, but my move was the worst moving experience I've ever had. I've lived all over the world, Europe, Asia, the Americas, so I'm not new to moving around. The movers came really late and brought a truck that was too small and so they couldn't move all of my things. They didn't bring packing materials although I specifically said I would need some help packing, they broke a figurine, damaged the wall at my new house and put my baby's crib together wrong. Also, be prepared to pay for their smoke breaks. When I called the managers to complain I was promised compensation, which the dispatcher and next set of movers were unaware of. I had to set up another move date. The head mover of the second crew was upset that he wasn't told of the compensation promised and preceded to yell at me demanding my credit card. I'm 5' 2"" and this guy was close to 6'; it was just me and my 9 month old baby, but rather than cowering from this guy I yelled back. The whole experience was horrible. The manager was finally able to allay the disagreement over the phone, but not until after he denied promising me compensation all together. I was really disappointed. I was promised the best move I have ever experienced, but it was the worst. Hire at your own risk.
Pros: First set of movers were nice overall just not professional
Cons: The second set of movers and the lack of communication
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