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Businiess name:
Lugano Restaurant
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Review by:
citysearch c.
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Review content:
We tried this place out with a group of friends and we were so disgusted. One of the couples was about 20 min. late and the owner threw an absolute tantrum IN FRONT OF US to the hostess. We were completely ignored by our waitress who told us we had to order right then because they needed our table for the next reservation...AN HOUR FROM THEN. You DO NOT say that. We literally glanced at the menu, then our drinks were never refilled and I asked 3 times for bread. The food was just ok and we know Italian. We just wanted to leave so we rushed through dinner and gave them 15 min. to spare. On top of that gratuity was added at 20%. What a joke. By law you can refuse the added gratuity for larger parties and that we did. We will not spend our money here again.
Pros: ???
Cons: Incredibely poor service and ok food.
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