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Businiess name:
David's Bridal
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Review by:
citysearch c.
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Review content:
In February, I took my 3 bridesmaids to David's Bridal in Duluth, GA to look for their dresses as well as mine.I ended up buying my dress somewhere else, but my girls bought 3 dresses and one bought a pair of shoes, which she left there to be dyed the same color as her skirt.A week later, I started receiving calls from David's Bridal trying to sell me a wedding dress, accessories, invitations, etc. - even after I told them to stop calling.Finally, a month goes by and my girls and I haven?t heard a thing about their orders.One of my girls called to check the status of her dress and shoes, but they tell her they won?t talk to her ? they can only talk to the bride.Note ? I didn?t buy anything from them, yet they insisted on talking to me.Weeks later, I got another phone call from David?s Bridal telling me my order was ready ? 3 dresses and a pair of shoes.I got off the phone and one of my girls told me she hadn?t even ordered her dress yet.My girl then attempted to order her dress over the next week, but they were either too busy to take her order over the phone or they just wouldn?t answer the phone at all.They also refused to return her phone messages.Ultimately, she had to make a special trip to the store to order it in person.More weeks go by and I got another call from David?s Bridal telling me that my order was ready ? 3 dresses and a pair of shoes.My girl went to pick up the dresses and shoes, but they told her that the shoes were taken home the day they were purchased.Another lie.We had a receipt showing that David?s Bridal held the shoes to dye them.The receipt also showed the wrong dye color.To make matters worse, one of the dresses was the wrong style.After numerous calls to both the store and corporate offices, there was still no response.This company is completely unprofessional and completely incapable of being in this type of business.Upon reading other reviews of this company, I know I am not an exception.They treat others this way.
Pros: Decent prices.
Cons: TERRIBLE customer services; fair selection of dresses.
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