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Businiess name:
Indy Auto Spa
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Review by:
citysearch c.
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Review content:
Do not....I repeat....DO NOT do any business with these clowns. I made the mistake of buying their premium detail groupon. After two weekends of frustration, my car still has not been detailed, and my key is missing.
First of all, they're not open on weekends. How can a business in a service industry not be open on weekends? I have a friggin job, and I need my car. Anyway....I decided to leave my car with them for a week when i was on vacation. They first said they were all booked up for the entire month of June, but after talking more they said they could fit my car in since I would be leaving it all week. They did not tell me that their address had changed (or that the sign in front is a different name). Their damn website has the wrong address!! and they didn't tell me!! So I decided to take my car up to the Carmel location (I was dropping my car after hours). Their website doesn't mention that the address for the Carmel location is misleading and they're located in the parking garage opposite the building. So I finally found them and left my car.
They called me on Monday and confirmed receipt of my car and said they would have it done by Saturday when I would be picking it up. My car would be at the 96th street location with the key inside and car locked. I arrived there saturday evening....and my car was not there. So I again had to go up to the Carmel location, and there was my car. Filthy dirty. It had not been touched. And my key was not inside.
I will be calling them for a full refund, plus reimbursement for my time and gas, and I'll also complain to Groupon. Avoid this business at all costs.
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