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Businiess name:
New Angle Glass
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Review by:
citysearch c.
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Review content:
I used New Angle when my windshield broke because it was a local business and came recommended by my insurance company. DO NOT MAKE MY MISTAKE. They broke the rain sensors in my car the first time they tried to replace the windshield. When I reported their error, they tried to fix it but it took a week to get the part from the dealer and another to get another agent out to re-replace the windshield. A week later it rained again and I realized it was still broken. Called the insurance company this time, who escalated it to them and I was assured of immediate resolution. Three days later, I'm still waiting for the call and got permission to get my car fixed by a qualified dealership. I've had more than a few windshields replaced before, on cars with rain sensors, and I have never even had to think about it - it's usually a half hour job and done. Not only could New Angle not do the task they supposedly specialize in, but they failed entirely at resolving the problem. TO BE AVOIDED.
Pros: Local
Cons: Broke my car, terrible customer service
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