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Businiess name:  Mad Hatter Mufflers and Brake
Review by:  citysearch c.
Review content: 
the only thing that i liked about this place was that they DID have at SOME points good customer service......& that was when i first walked in the door. my car went in with transmission problems & came out with an oil leak,( mysteriously the rear main seal was all of a sudden no good) blinker malfunction, my window relay fuse was popped & guinny rigged ( also found by the NISSAN DEALERSHIP, the passenger door seemed as if it was knocked out of alignment, the car wouldnt start, my oil pressure switch was just left hanging & dragging on the ground, and on top of that i had to bring my car to a NISSAN DEALER to find out why the car wouldnt start after they towed my car to their shop ( as i stated the transmission was shot) & i mentioned that the car was fine as far as the engine goes & it started fine & asked them if they ever sattempted to start the car before working on it & they said no! ive never heard of a auto shop that didnt start the car they were working on before starting the work. then later they tried to change their story & said they couldnt start it. And last but not least, they had my car for almost a FULL MONTH before i got it back only to discover all of the NEW problems it now has. ended up having to pay out of pocket for more work done on the car by the NISSAN DEALERSHIP, & when i told them how i felt about their service they denied any responsibility & basically got into a shoting match over the phone. I asked to speak to the owner & they lied & said the owner was out of town, i asked for a phone # & i didnt get one,later i found out that i was speaking to the owner all along. so i can HONESTLY say that this was the worst experience in my life when it comes to their auto shop, i could have read a book on how to fix the problem with my tranny & had less problems with my car after i was done then the way my car came back from them, & they basically sent me home with my car starting after 3 or 4 tries & a bunch of different leaks & the other issues i had stated above & said have a nice day. TOTALLY & UTTERLY UNHAPPY WITH THEIR SERVICE. i recommend NOT bringing your car their ever, even if it was he last shop on earth.....

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