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Businiess name:
Lamps Plus
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Review by:
citysearch c.
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Review content:
My husband and I searched high and low for a ceiling lamp and sconces for our office remodel. We decided to go with Lamps Plus even though it was more expensive than other options because they had a product we liked which matched the overall decorating scheme of our house. The ceiling light was nice and good quality. The sconces, which matched it, were cheap crap. The scavo glass for one broke during assembly. The glass for another cracked after it was installed. Lamps Plus said the sconces were discontinued and no parts were available. We had to buy 2 additional sconces and got a whole $1 off on a clearance price. When my husband complained to the manager, he was told, ""Oh well, you have extra parts."" If any of these lamps ever break, we will be forced to buy a whole new set plus new ceiling light. $1000 plus down the drain. Apparently, Lamps Plus does not believe in the implied warranty of merchantability. We will be demanding a refund for the two sconces that broke. Will never shop there again.
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