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Businiess name:
Workout Anytime
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Review by:
citysearch c.
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Review content:
Workout Anytime is a complete SCAM! I signed up for a membership at the Hiram location on 12/26/11 and chose the VIP Membership for $25 a month that would allow access to any Workout Anytime. My card didn't allow me to access ANY gym for the first three days. After that issue I tried to go to the Dallas, Marietta, and Douglasville locations and my card would not work at any of these gyms. I called and went up to the Hiram gym several times and was promised the issue would be fixed but it never was. Finally after getting the run around from Craig and the manager I called the home office and spoke to Cathi who told me they were having door issued and would have them resolved by 2/1/12. After 2/1/12 I still could not access any gym other than the Hiram one and called several more times to the home office. Finally Cathi admitted that they had a dispute with the owner of the Dallas Highway gym and I would never be able to access that gym. At this point I demanded a refund because I was lied to and deceived not only when I signed up and paid for 3 months and advanced but also every time I called. Cathi was EXTREMELY rude, demeaning, and unhelpful. She refused to issue a refund even though she admitted the customers were caught in the middle of a dispute between the Hiram and Dallas gym. She also hung up on me in the middle of our conversation. I have never seen a company that is so deceiving, incompetent, and rude in my life!
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