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Businiess name:
Sears Home Services
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Review by:
citysearch c.
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Review content:
I called Greenway Home Services after been giving their number. They are a recommended company on my HOA list of repair companies for appliance, plumbing and air and heat repair. I called them out for my icemaker not working. I was very please with their customer service. The technician came in and informed me of the problem and what the it would cost me to repair it. With this economy I wanted to see if I went ahead with repairs if they could help me out with the cost. The technician John called his manager, Whitney, I believe to be one of the owners?, and she offerred to help out to give me 10% off of the estimate. If you ask you shall receive!! I agreed and the technician had the parts on his van came in made the repair and was in and out of my home within an hour. The company called me a few days later asking about how it was working and I was impressed because they cared. I have ice from my refridge now and I cannot say enough about this service call. Very polite, informative and ACCOMODATING! We highly recommend Greenway Home Services as a company that does it all in the Brentwood area!
Pros: great customer service
Cons: smaller appointment windows would be better
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