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Businiess name:
Japa Salon
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Review by:
citysearch c.
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Review content:
My first experience with Japa Salon was very pleasant, friendly staff and an enjoyable ambiance. I was pleased with the service and my stylist so I scheduled to do a pre-wedding trial styling. The date of my wedding (a sunday) was discussed prior to my appointment and there were no qualms with this, even though the stylists at Japa Salon do not work Sundays. My stylist told me she would call me to confirm my styling for my wedding within the next few days. I ended up having to call her because I never received her confirmation call and she then told me she wasn't able to do my wedding and didn't offer any compensation but offered that I talk to Joe, the manager about getting a refund/store credit. I talked with Joe who said he would figure things out and give me a call back that day, sans an apology. He never called me back that day, nor the following and still hasn't called me back and because of this, it is unfortunate but I feel necessary to write this review. Although my initial impressions of Japa salon were positive, I can no longer recommend this salon to anyone nor will I be returning myself.
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