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Businiess name:
Fry's Electronics
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Review by:
citysearch c.
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Review content:
Bought computer in Dec 2009, with warranty salesman stated better than HP warranty because will back and fix in store. purchased warranty ( Big Mistake ) computer started shutting self off. contacted HP since under warranty. unable to fix without sending in and unable to back up. before sending to hp I took to fry's since I had a warranty. cost me 75.00 to have backup made. then they checked computer and said nothing was wrong cost me 69.99 plus tax to get it back. opened computer and seen where they installed some software to check computer when i ran it it flashed FAILED. called HP and got chewed out. and was told send computer to them it is under warranty and they will fix as promised. Will never purchase anything from FRY'S again
Cons: Not worth the paper written on
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