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Businiess name:
Bridal World
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Review by:
citysearch c.
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Review content:
Wow, I wish I would have researched this store before buying a dress there. I don't have enough time to write all of the horrible things that happened. It was by far the worst experience I've ever had buying a dress. I am a size 0-2. When I went dress shopping, I was looking to buy off the rack to save money. The owner, Nancy, told my husband and I that any dress up to sie 10 or 12 would work. I said that would be too large, but she said, ""you're in luck, you've caught the owner and I am a wonderful seamstress and will give you a good deal."" I ended up buying a size 8 dress. It was a very simple dress and only needed taken in a little. A simple alteration. When I went back to try on the dress, I couldn't even fit into it! They took it in 6 inches too much! Again, the owner fed me a bunch of lines and said they would fix it. I went back and it STILL wasn't right. The dress looked horrible. There were holes all along where the seams used to be and marks and stains on the gown that weren't there when I bought it. The new seams weren't even sewn straight and it created a large pucker all down the dress. Again, the owner fed me a bunch of bs and I left without my dress. I returned again, only to find that the dress was still screwed up. At this point, it was the night before I was leaving for the wedding. When I asked for a refund, the owner said, ""We'll fix it when you get back."" A lot of good that's going to do AFTER the wedding! The owner now has my dress (that they ruined) and my money. To add to the horrible experience, she insulted me, saying that it was my fault. She said my body is shaped weird and my back indents inward! I could not believe this woman! Stay Away! I truly hope brides out there read these reviews first!
Pros: NOTHING.
Cons: Horrible customer service, horrible alterations, rude owner
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