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Businiess name:
Typhoon
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Review by:
citysearch c.
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Review content:
Ate there in may for dinner. Very good Pad Thai. Tom Kah Ga soup was missing main ingredient of onions. Rectified. Had to wait quite some time for a server to come and help us . Bartender took our original order, but he was busy mixing drinks at the bar while we we were parched. Came back this month and got a:"" To go"" order of Tofu Pad Thai. No eating utensils, forgot my 2 peanut sauces. Got home, and no lime included in box. Noodles were old, cool and clumped together. Tofu were tiny diced cubes of white tofu tossed onto the top of one corner of the noodles! Not stir fried in. Got the end of the night food? Called and left a mssg for the Manager as no one was available to pick up their phone. 2 weeks went by. NO ONE returned my call. I got him when i called back last week. He was pleasant . Acknowledged he got my mssg. But never apologized for not calling me back. Said to come in and he would replace it. Thought if i ate there again , it would be better. The Vegetable Pad Thai chicken with tofu was over powering . You could smell strong fish sauce before you ate it. I am not a fan of fish sauce. The stir fried Cabbage? Was dirty with black dirt in it, no one washed it off before cooking with it. Other pieces were brown from aging.(waste). I pushed it aside. I could not eat it. When yet another wait person came by i showed it to him and he agreed it was not OK to serve it and said we will get you another one. I was ready to leave. He offered to pack the Tom Ka Ga soup to go. I ordered a large bowl for me and another family member. I got it home, family member dug in, and was so upset because he got a mouthful , a fistful of light brown hair in his soup. He was so disgusted we tossed it. I received an email from the co and replied about this last poor food quality control in the kitchen. No response. Today, i called the rest and spoke to the manager AGAIN. He said he had forwarded my comments to the headquarters. He was not happy with me. I asked if he would replace one bowl of soup for my family member, and he said do NOT order from anyone else here. They do not know how to take orders. You can only order from me when i am there . He made me feel like i was the problem. How is poor quality veggies and hair in the plastic to go container our fault? That hair was NOT in the soup when i sat at the table and drank from the large bowl! Somewhere between the table and kitchen something went wrong. Very wrong. He also insisted that no one in his employ has brown hair. Only black hair. Well we are both blonds. Not my hair either. That is not OK....
Pros: outdoor patio weather permitting.Ambience, great deserts
Cons: too many people involved in serving. Bad food handling
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