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Businiess name:
Daffy Ducts
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Review by:
citysearch c.
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Review content:
Unfortunately, I did not have a good experience. I called in Daffy Ducts to clean my entire AC unit and duct work. Over the phone, I explained that I needed the condenser coil, evaporator coil and the ducts cleaned.
When the technicians arrived, I greeted them in the yard. The told me they were having a rough morning because they "had a bachelor party the night before". When they entered the house, I explained again what I needed done. One technician stepped out at this point to take a personal phone call. While he was out, the first technician began telling my husband and myself about their prior night, from where they ate dinner to "they ended up at the club at 2am and didn't make it home until 4am". The first technician then returned and they then told me they were not certified to clean the evaporator coil, so I would have to call another company and pay another $200-300 more.
The technicians went in the crawl space to look around. When they were done, they offered to do what they could on the house. We declined. Out of politeness, I asked if we owed them anything for their services (not that I felt they did anything), and they said, "Well, you can buy us lunch if you want." We chose not to.
VERY unprofessional from beginning to end.
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