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Businiess name:
Weiner, Jill S, MD Colorado Children's Med Group
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Review by:
citysearch c.
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Review content:
I had a terrible first time experience at Colorado Children's Medical Group. It was my daughter's first visit at this practice and I was planning on meeting my husband and daughter at the practice since I was arriving directly from work. I realized that I had forgotten my cell phone and needed to communicate with my husband to tell him which suite to go to. I asked the front office person who I think was the nurse if I could use the office phone to touch base with my husband who was unaware of where to go and was told to go ahead. I was having trouble using the office phone and realized the nurse had left but another staff member was making a copy and I explained my situation and asked if I could have some assistance. I explained that my husband has an out of state cell number because we recently moved here and I was unable to dial out. Much to my horror I realized it was Dr. Jill Weiner who told me that no I could not use the office phone to dial out and that if I wanted I could walk down to the lobby. I again explained that I really needed to reach my husband to tell him the exact location and I would even be willing to pay for the long distance charges for calling a non local cell and I received a rude look and response to again walk down to the greeting area of the hospital. Long story short, I tried to use the phone at the front greeting area of the hospital and could not dial out long distance. The volunteer hospital greeter, yes, VOLUNTEER saw that I was getting frustrated and offered for me to use her own personal cell phone. At the end of the day I just find it very sad that this Dr. was so concerned with me making a 2 minute cell call that she was willing to lose a patient. I will never return to this practice based on the lack of compassion by Dr. Jill Weiner.
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