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Businiess name:
Master Auto Body & Upholstery
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Review by:
citysearch c.
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Review content:
I was in an auto accident and I took my car to Master Auto Body for the repairs. They were very expedient in helping my get a rental car, and they even provided me with shuttle service in order to pick it up. They also worked with the insurance company in order to get all the approvals quickly.
They were open and honest about everything with me. They were willing to let me see the work as it progressed, and when they gave me a time frame for the car's completion, it was done when they said. They really communicated with me throughout the whole process.
I can't stress their honesty enough. When dealing with parts of my car that had to be purchased, they worked diligently with the insurance company in order to make sure that I could get the original parts paid for. Often insurances would prefer to use sub-par or re-fabricated parts, but Master Auto Body got me the original parts in order to maintain the quality of the vehicle.
I've had my car serviced at other places, and the value at Master Auto is great. The price was right on line with what it should be, and the quality was awesome.
They made the whole process such an easy thing. There are so many things to deal with when an accident is involved. They really made it headache free. When they were finished with my car, they cleaned it, washed it, and waxed it. They even detailed the wheels. The whole thing looked great.
K. Dolen
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