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Businiess name:
Hana Japan Steak House
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Review by:
citysearch c.
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Review content:
This was by far the worst dining experience of my life. Birthday Party of 12 people. Prices were unbelievably high, surrounding was filthy, grill wasn't hot enough to cook the food properly, I could go on & on. I took in Baskin Robbins Ice Cream Cake for our celebration. They gladly took the box from me at the door to store in their freezer. When the torture of this meal was complete, we requested our cake. They brought the box to the table and explained that we were not allowed to eat this birthday cake in their restaurant!!! So why did they take it in the first place? The inept feeble minded Mr. Manager said it was their policy and even tho they were not busy on a Wednesday evening, they would not allow us to consume the ice cream cake! He couldn't care less even though I brought plates and forks to avoid them using theirs. We had a party of 12, all heading home in different directions with $68.00 worth of ice cream melting in its box! When the final bills were presented, we were in awe with the totals, not to mention mandatory tips for extremely terrible service. If I never go there again it will be too soon. BEWARE ... If in doubt, go home and eat left overs! I am having a difficult time rating this restaurant, there are no marks low enough to be true to this horrific place.
Pros: Pros? Absolutely Positively None
Cons: Cons? Price, Atmosphere, Lack of Service
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