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Businiess name:
Video Only
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Review by:
citysearch c.
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Review content:
Video Only by far has the WORST customer service! We bought a Plasma TV almost 2 years ago. Now something is wrong with the TV when we turn on the TV it turns off by itself. We lost our receipt and went into Video Only to request for one from their ""head quarters"" its been 2 weeks and still haven't seen the damn receipt. I called them , spoke with a ""VICTOR"" and he wasn't very helpful. Told me he would have the manager call me back on it? What the hell .. it's probably something he can help me with but because its not a sale he probably doesn't give a damn. TV's are not cheap and we would like to get better services from Video Only. So now we have to sit here and wait for a manager to call us probably to tell us to submit it again.. then wait.. then our warranty will be up and can't even fix the damn TV. I WILL NEVER GO BACK TO VIDEO ONLY AGAIN. I am also telling all of our friends and family to never use them. I will gladly pay the extra $$ to get better service when i bought the TV and after. This place is a SCAM.
Cons: EVERYTHING!
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