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Businiess name:
Electronic Solutions
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Review by:
citysearch c.
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Review content:
Hello - when I first entered this place of business I was extremely impressed with the DLP TV's and the pricing. I buy a lot of remanufactured equipment and felt very good about this place and as a place to repair any equipment if needed. I purchased a 46in Samsung DLP and had no problems so I then bought a 42in Samsing DLP as a wedding gift for my cousin who was in town from Minneapolis. When they got home the TV would not even cut on, even though Eddie at the store gave it a clean bill of health. They had the nerve to ask him to bring the TV back from Minneapolis. My cousin and I were told over and over by Eddie and his brother Tony that they would be sending a lamp to a Samsung dealer near them in Minn. That never happened and my cousin had to spend $140 for repairs. Now Eddie and Tony are not rimbursing my cousin for the repairs he had to pay for while the TV was under warranty. They will give you a 90 day warranty but when it is time for repairs you will be left high and dry. Now, my 46in will cut on for approx 20 seconds and cut off. I was told that I need a new lamp fan. I called Eddie and Tony 4 times over the last 2 weeks and I still haven't gotten a response. I will pay for the repairs myself and cut my losses. If only they would stand behind their product I would have referred at least 10 customers their way, NOT ANYMORE. BUYER BEWARE!!!!!!!!!!!
Pros: pricing
Cons: dependability, quality and customer service
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