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Businiess name:
Municipal Services Bureau
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Review by:
citysearch c.
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Review content:
I received a bill from them for $1.60 for a ""toll violation"". I have a txtag account, and they take all my tolls out of it, so I called them to say this. I held for 6 minutes before someone finally answered, then a woman named Jennifer picked up. I tried to explain that I had a txtag and they should just take it out of that, but she cut me off and would not listen. Then, I asked for a supervisor and she said ""What is your question?"" I tried to tell her again, and she cut me off again and said ""a supervisor will not be able to access your txtag account"". I replied that they needed to stop wasting my time over ONE DOLLAR AND SIXTY CENTS and told her I'd hold for a supervisor. I held for over 20 minutes before I hung up. I WILL NOT pay this, because I believe this is a scam and would not suggest anyone making any payments to these people. There is something weird about the whole deal. They are extremely unprofessional and it sounds like a scam.
Pros: I would say the only pro to this company is that they probably rip off a lot of people, and therefore make a lot of free money.
Cons: Unprofessional, rude, time consuming, seems like a scam.
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