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Businiess name:
Municipal Services Bureau
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Review by:
citysearch c.
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Review content:
Like many of you, I kept getting bills for toll road charges. I wasn't really keeping track of what I paid, and when I finally realized that I had actually paid some bills on the 1st notice, and then paid them again on the 2nd notice (complete with the outrageous $15 non-payment fee), I contacted them to try to get everything straightened out. I have e-mailed, faxed, called, written letters, etc. I have sent detailed bank records of all bills sent and payments made. When I went back and checked everything I had from them, I realized I had overpaid $47. But guess what - they still can't figure that out, and keep sending me non-payment notices. They must be ripping people off like crazy. I just hope they take me to court - because surely no on can be as stupid or incompetent as these people. My plan is to contact the Attorney General's office - they definitely need to be audited.
Cons: Ignorant, incompetent
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