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Businiess name:
Jack N Grill
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Review by:
citysearch c.
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Review content:
When I saw a review about the police being called because someone didn't want to pay for a terrible meal here I thought they must be exaggerating, I couldn't believe any manager would be that stupid, I may have underestimated the stupidity of this manager. Sun night @ 7:30 my wife and I decided go to JNG Westminster since we live about 15 blocks form there. The hostess and seater were dressed like it was laundry day, we were seated in a booth with a 2 foot long tear in the seat and food on the floor all around. We contemplated leaving right then but Danise the server came over and she was very pleasant so we decided to stay. We ordered house margaritas, BLAND!!!!! My wife had the Combo plate #1, I had the carne adobada/bean sopa. Neither meal had much flavor, green chile was thin and tasteless. Then the fun started, the servers started taking the booths across from us apart and cleaning them with 409. Now our food tastes like 409, sadly not an improvement. I went to get the manager and my wife commented to the waiter about the rudeness of doing that while we were eating, he said he had been told to do it by the manager and apologized and stopped. The manager came over and offered to move us, we didn't want to move, we wanted to leave, everything now tasted like 409. He asked what I wanted, I said I want to know what I owe so that I can pay and leave, He said"" Okay, Awesome!"" I asked him if he thought it was awesome that they had ruined our dinner and we were leaving unhappy. He said that wasn't what he meant but I honestly think he didn't care, his attitude is terrible. He brought our check, comped nothing even though we could only eat half our meals. I commented that I couldn't believe he was charging me $42.00 for our ruined meals and he turned and walked away. The server Danise apologized several times. I tipped Danise well because it wasn't her fault that her manager is an inconsiderate imp with zero customer service skills. We won't go back!
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