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Businiess name:
Hendrick BMW
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Review by:
citysearch c.
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Review content:
I have owned two BMWs and I cringe everytime that I have to take my car in for service at this dealership. I try to avoid it all cost. My experience with them has always been less than pleasurable. The customer service is terrible. They make you feel like they are doing you a favor by coming to them. I dont know maybe because they are the only BMW dealer in Charlotte they know that you dont have a choice! I have yet to find an alternative shop that can service my car but when I do Hendrick BMW will never see me again!
Cons: Terrible customer service
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