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Businiess name:
Madison Avenue Gifts
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Review by:
citysearch c.
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Review content:
Absolutely horrible experience! Ordered and paid for items toward the beginning of Aug. 2009. Their website states that the delivery should occur within 7 to 10 days. Lo and behold the first week fo Sep. 2009 has past and they STILL have not shipped my item. At this stage, I have sent two e-mails that very clearly ask for a response as to when the order will be shipped. No response to either e-mail. Calls to the customer service center always go to voice-mail. I left messages asking about the status of my order, but (of course) no response. I then tried a different response with the voice message - I left a message saying that I was merely inquiring about a product on their website (of course they didn't know it was their disappointed and frustrated customer calling). That call was returned in just a few minutes. WOW! Tells quite a tale that calls and e-mails regarding the status of an order go unanswered, but when it comes to possibly making a ""sale"", the rep's are on it like a bad rash! SHAME ON YOU.
Cons: You will not receive the item that you order :-(
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