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Businiess name:
Fins Tropical Fish & Supplies
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Review by:
citysearch c.
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Review content:
If you have shopped around enough, you will find that there is not much difference between TAT and FINS. HOWEVER, when it comes to customer service, FINS is HORRIBLE! I have been to this store 3 times, and every single time received poor and rude customer service. If customer satisfaction means something to you, I do not recommend this store. GO to this store enough times and you will see what i mean... I went to this store 1 too many times to realize this and it cost me in the long run because they do not back up their products nor do they value me as a customer. These people (especially the older heavy set woman) are NOT friendly so beware if you are new to this hobby, dont let them con you into believing they are genuinely nice people. I found it is worth my while to shop at TAT, where the service is much better, they are patient to educate, and customer satisfaction matters. Also, this store is not KID friendly. FINS is not worthy of my hard earned money and will not spoil my love for this hobby. The previous post really sounds like someone who is pro FINS, but i am being honest about my experience and i have absolutely no vested interested in TAT, i just had much better service at TAT.
Pros: nothing good to say
Cons: Customer service and satisfaction
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