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Businiess name:
Action Plumbing, Heating, Air And Electric
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Review by:
citysearch c.
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Review content:
Thursday my cooler started to blow warm air I called around and the cheapest (I thought) was Action plumbing. The Tech came by that night and put 1 lb of freon in it to recharge I paid $105.00 and he left. He never checked to see if it would hold the charge . The next day about 12 pm when my cooler was supposed to run again, warm air. I called the tech and he said I must have a leak and said it would be $650.00 to fix, I said thanks any way. Then I call the office to ask about the price and they told me they would have a manager call me back. I waited and finally got a call back and was informed that the manager was on vacation and somebody else would call me back. I finally got a call back around 8pm and was told they wanted to make it right and asked if I would be willing to have a differant tech come by the following day at 10 am, I said yes. Then they called about 9 am the following day and said the tech would be here between 1030 and 1200. It is now 130 pm and nothing, I waited until 230 pm when I finally got a call from the tech. He proceceded to tell me how the $650.00 price was a min. and it would probably be more, I told him my neighbor got his fixed for $250.00, All he wanted to know is who it was, why?. What should it matter to him who it was? He tried to tell me how big his company was and the people I was looking at must be a small company and will be out of busnisess soon , Really? Not once did anyone say that the money I had already paid would go to the new service I just got screwed out of $105.00 and nothing! except still sweating. I did use the other company and guess what, 3 hours work the leak found and fixed. The cooler was compleatly empty and they had to put 6 lbs. of coolant in. This company has been in business for 15 years and the first words out of their mouth was if the fix we do doesn't work the money I paid can be used toward a new unit. The total cost $300.00
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