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Businiess name:
Hendrick Toyota Concord
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Review by:
citysearch c.
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Review content:
Treat the service department as you would a Dr. that says you need an operation. Go get a second opinion! I have had three instances that I am aware of that they said that I needed work done and it turned out to be false. The first time I was told that our Sequoia needed new tire rod boots / ends, another time they squirted greese on a tire rod boot / end on our Tundra and when showing me the greese the mechanic poked a hole into the boot with a small screw driver, this last episod was just this week, they failed the Sequoia on the anual inspection saying that the boot on the rack and pinion was leaking and quoated us almost $1000.00 to fix...We had three other mechanics look at the problem and they all suggested that the suface grease be cleaned of and checked to see if it was truley leaking. It was not allowing any grease / fluid to leak out and we took it to another inspection site, telling them what had caused the vehicle to fail in the first place and they also could not find a problem with this part. I would have to say that I am extremely disapointed with them and that they will not be getting anymore business from us.
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