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Businiess name:
Hendrick Toyota Concord
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Review by:
citysearch c.
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Review content:
WORST experience EVER! 0 stars (not sure if there was an option for that) I initially talked with Titus Haygood over the phone. Was interested in a Jeep that I had found on their website but when I called he said it was at another dealership nearby. So he said he could get it to the Concord location for a fee.. Making me feel pressured that he was doing me this huge favor by spending the ""location fee"" he then asked how serious I was. Since it seemed like a big deal to get the Jeep to Concord I asked where it was and of course he did not disclose that info and assured me that the Jeep would be at the Concord location on Friday at 5:00. Then made a big deal about making sure i'd be there at 5:00 and said to call or text him if anything came up. So I showed up Friday at 5:00. No Titus & no Jeep. Actually walked around the lot a little before I came in and nobody came out... Long story short..no help from anybody there. Found Jeep on my own and going to see it tomorrow.
Edit to Add: They have since immensely apologized which I really appreciate.
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