Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
Businiess name:
Pipetech Plumbing & Rooter
|
Review by:
citysearch c.
|
Review content:
They do not stand behind their work. Their preventative maintenance agreements are worthless.
In May 08, we had Pipetech out to our house for an advertised special. The plumber recommended, among other things that we replace one electric water heater. The total service call was $2175 including $812.93 for new water heater, and $630 for 4-year preventative maintenance agreement. My feeling was that this was very expensive, even for plumbing, but that I was at least getting quality products and service in return. I was wrong.
Pipetech came out in 2009 and 2010, to inspect and maintain our plumbing, including the new water heater.
On August 27, 2010, we had a catastrophic failure of the new water heater, with water damage to our carpets. Pipetech said that they would cover parts but not labor to replace the 27-month old water heater, which they had installed, and then inspected just 3 months before the failure. They would do nothing for the water damage. They demanded over $300 (on a Friday afternoon) for the repair, or they wouldn't replace the water heater. I refused to give in, and got another water heater from another plumber on Saturday.
In summary, we replaced a functioning water heater on Pipetech's advice and paid them to inspect and maintain it. In return, we got water damage, no hot water, aggravation, and a demand for more money. This is unacceptable.
|
Reasons for reporting (512 characters left):
|
Reasons are required.
|
or
Cancel
|