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Businiess name:
Harris Properties
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Review by:
citysearch c.
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Review content:
I agree with the other reviewers 100%. We just moved into a building managed by this company and couldn't be more displeased. They were late giving us our HOA docs during escrow and then refused to give us any clarification when we asked, saying we that until we closed, they had no responsibility to us beyond giving us the documents. They were just as unresponsive after our closing, however, and gave us no help and incorrect information regarding how to access our garage so that we were unable to use it during our move. Even though they charge a $300 ""move-in fee,"" we had to buy our own garage door openers and hire a lock smith to open our own mailbox because they did not provide a key. There was nothing offered in return for the fee. 50% of the fee is a deposit which is returned to the owner upon completion of the move, providing no damage is done to the building. When we asked about getting that back, they were again unresponsive except to say that we had painted our deck walls without permission. There is a rule in the docs that you can''t make architectural modifications to the deck without permission, but it does not mention painting. I wrote an email complaint to the company, and it's been 2 days and I have yet to receive any response. Ignoring their customers seems to be their specialty. My husband and I are hoping to get onto the board and replace this useless company.
Pros: none to speak of
Cons: unhelpful, unknowledgeable, uncaring
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