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Businiess name:
Bed Bath & Beyond
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Review by:
citysearch c.
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Review content:
when i walked into the store i requested to see a manager, the customer service staff pointed to this very attractive lady named connie and i explained my situation. i had explained that i was a personal trainer and had recommended to several of my clients to buy this particular juicer and on my word alone they did. well as fate would have it my juicer broke down and i had difficulty trying to find assistance on line. she assured me and without hesitation that i would be taken care of and she assigned me to rick v. i gave him a brief and he kindly gave me some options, one being that i bring the juicer back and it would be replaced. you are probably saying what is the big deal. well they did not question or challenge my integrity, i did not have a reciept. and again you are probably saying what is the big deal, well it was in the spirit in which this was executed; swiftly, gracefully and with a sense of actual gradittude that they could be of service. wow!!!! i was not made to feel wrong in form or fashion, not even in the slightest. i now own a new replacement juicer. i was so moved by their expediancy, of which seemed to be their own personal mission statement, that i called several people and shared my experience. further more i do not fill out comment cards, however i was so impressed by these two people that i wrote this review. my kudos to bed bath and beyond for their hiring of connie and rick. the end
Pros: customer service is top notch
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