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Businiess name:
General Photographic Resources
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Review by:
citysearch c.
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Review content:
My experience with this company was horrible and I want something to happen. I like others who have posted reviews am a single MOM who just wanted some nice pictures of her kids. The pictures looked neat and I was supporting the RELAY 4 Life fundraiser so I purchased one. My mother died of cancer so I was doing something important while getting what I thought would be good pictures but I was in for it. I only get paid twice a month, and asked the rep who came in to make sure that money goes out on the days I was paid. He was like oh yea, it will. I juggle a job and two small children so I excepted that be honored. The payments came out first 9 days after it should have causing an overdraft, (before the end it had happen twice) So I contacted them, it took them 3 days to respond to my call and a week to respond to my email. The email was very unprofessional, words were misspelled and there was no type of capitalization or punctuation. I gave the the information requested and it took another week to respond, and by that point I had already contacted someone else. I finally was contacted today, and was RUDELY told it was my fault over and over again. This company is a complete rip off, the did not own up to anything. If the funds would have been pulled out on time, then I would have not had this problem. I had no time to make sure the payment came out I expected they honored what was agreed upon. All I got from it was it was my fault. I still have not received my pictures and have fellow co-workers who received pictures that were printed with the carpet from the floor showing instead of there sheet. This company is ridiculous, and if I don't get my pictures will go much further with this. I'm tired of companies like this taking advantage of the little people. DO NOT USE THIS COMPANY!!!
Pros: The photgrapher was the only nice person I met
Cons: Everything, customer service, the whole company
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